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Introducing the Walker promise    click here to print


WHEN YOU BUY A USED CAR from our dealership, our first priority is to ensure that you are completely satisfied with the vehicle that you have chosen and confident in its ability to meet your needs.

AS A FRANCHISED DEALER we work to exacting standards which have been developed in partnership with Renault, all of which are designed to ensure that we keep you as a satisfied customer for many years to come.

WE KNOW THAT YOU have a choice when you buy a vehicle and quite often that choice can seem confusing in terms of precisely what you are getting for your money.

SO WHEN YOU BUY a used car from our dealership you can be sure that the vehicle is genuine in terms of its history, that it has been prepared for sale to a clearly-defined standard and that it represents excellent value for money.

OUR USED CAR Customer Promise has been developed in conjuction with Renault to make buying a used car easier and, most of all, a genuinely pleasurable experience.

ESSENTIALLY the customer promise is a set of business principles that govern the way in which this dealership sells used cars (both Renault and non-Renault models)

IT IS A CLEARLY DEFINED statement that tells you all you want to know about the vehicle that you are buying, i.e. the things that are most important to you.


Your Walker Promise:

Vehicle Profile

*All makes sold up to 5 years/ 60,000 miles

*A selection of other manufacturers vehicles are available

Vehicle history

*Vehicle mileage verification

*Full vehicle provenance check undertaken

Vehicle preparation

*Fully serviced (in line with manufacturers recommendations)

*12 months MOT where applicable

Warranty

*12 months comprehensive warranty on all vehicles

*Warranty extensions available

After care policy

*Courtesy cars available

*Full range of after sales services available

Customer funding options

*RCI Financial Services vehicle finance available

*Renault Selections Personal Contract Purchase





 
 

Walker Renault, Norton Road, Stourbridge, West Midlands, DY8 2TB   T: (01384) 396655   E: info@walkerrenault.com

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